Accessibility & ADA Statement

Statement date: September 16, 2026 · Applies to bvrreptileroom.com and our store at 6819 Lonetree Blvd, Suite 103, Rocklin, CA

Our commitment. Everyone is welcome in the room. We want the Site and the store to be usable by people with disabilities, and we take our obligations under the Americans with Disabilities Act (Title III), California's Unruh Civil Rights Act (Civil Code § 51), and the California Disabled Persons Act (Civil Code § 54) seriously. If something on the Site or in the store gets in your way, tell us and we will fix it or get you the same information or service another way.

Website accessibility

Standard

We build and maintain the Site to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we apply WCAG 2.2 Level AA criteria where they add protection. WCAG is the standard California courts and the U.S. Department of Justice look to for website accessibility.

What we have done

Every page can be operated with a keyboard alone, with a visible focus indicator and a "Skip to content" link.
All images have text alternatives; decorative animation and effects are hidden from screen readers.
Headings, landmarks, and link text are meaningful and in order.
Text and controls meet the WCAG contrast minimums, and text can be resized to 200% without loss of content.
The Site honors your operating-system "reduce motion" setting: animations, parallax, and autoplaying video are turned off automatically when it is on.
A Pause motion button at the top of every page stops all moving, rotating, and autoplaying content on demand (WCAG 2.2.2).
Our videos have no spoken audio. Where a clip conveys information, the same information is given in text next to it.
Nothing on the Site flashes more than three times per second.
The Site is tested with automated tools (axe-core, WCAG 2.2 AA rule set) and by hand with keyboard-only navigation and screen readers on desktop and phone. Last full check: September 16, 2026.

Known limitations

The home page uses a scroll-driven animated scene. The animation is decorative; all information in that section is also available as plain text and is reachable by keyboard. If you would rather skip it, use the "Pause motion" button, turn on "reduce motion" in your device settings, or jump straight to a section from the menu.

Technical details

The Site relies on HTML, CSS, JavaScript, and WAI-ARIA and is designed for current versions of Safari, Chrome, Firefox, and Edge with the built-in screen readers on macOS, iOS, Windows, and Android.

Store accessibility

The store is a ground-level commercial suite. If you need help with the entrance, aisles, or reaching an enclosure or product, ask any staff member — we will bring items to you and give you as much time as you need.
Service animals trained to do work or perform tasks for a person with a disability are welcome, as the ADA requires. Because we house live animals, we may ask that a service animal stay under its handler's control and away from open enclosures, as the ADA allows.
We are happy to read labels, care sheets, and pricing aloud, provide written materials in large print or by email, and communicate by text or email if that works better for you.
Our Site is our primary printed-alternative channel: hours, address, services, and contact details are all posted here in plain text.

Tell us if something is not working

If you have trouble using any part of the Site or the store, or want information in a different format, contact us and tell us what happened and what would help:

Email: info@bvrreptileroom.com (put "Accessibility" in the subject line)
Phone or text: (916) 872-1156
In person: 6819 Lonetree Blvd, Suite 103, Rocklin, CA 95765 — Wed–Sun, 11am–7pm

We aim to reply within 5 business days and to fix confirmed website barriers within 30 days. We will give you the information you were after in the meantime.

Formal complaints

If you are not satisfied with our response, you may contact the U.S. Department of Justice, Civil Rights Division (ada.gov, 800-514-0301) or the California Civil Rights Department (calcivilrights.ca.gov, 800-884-1684). We would much rather hear from you first, and we will act on what you tell us.